Vault, Security, & Set Up FAQ's

Where is the Vault?

The Vault and Show are located in the Grand Ballroom West at the Diplomat Beach Resort.
 

When will the Vault open?

The Vault will open Tuesday, September 3rd at noon and close on Thursday, September 5th at 10:00am.
All Merchandise must be removed from the vault by 9:45am each morning. 
Live merchandise cannot stay in the vault during show hours. See schedule below. 

 

How does the Vault work?

The person who signs in the merchandise from your company will be the only person allowed to check out merchandise the next day. All Merchandise must be removed from the vault by 9:45am each morning. Live merchandise cannot stay in the vault during show hours.

Armed security will be on duty at vault during check in and check out hours,

Will there be security?

There will be 24 hour armed guards from Tuesday, September 3rd at noon until Thursday, September 5th at 7:00pm. They will not be stationed at the vault during show hours. Please see above schedule. 

Will there be cameras?
Cameras will not be provided but, they can be ordered from GES or which ever provider you feel is best.

When will the armored carriers start releasing our merchandise?

Tuesday, September 3rd - Armored carriers will arrive at noon and begin releasing merchandise until 5pm.
 

Wednesday, September 4th - Armored carriers will return between 7:00am - 9:30am.
Show starts at 10:30am.

When will the armored carriers start picking up our merchandise?

Thursday, September 5th - Armored carriers will arrive at 9:45am to distribute packing slips. If you missed them, they will be back at 3pm to begin setting up their station. They will start accepting merchandise at 4:00pm.

When can I set up my booth?

You can set up your booth from noon to 7pm on Tuesday, September 3rd. 
If you need additional time, the ballroom will open again for setup on Tuesday, September 3rd at 7am.
Show starts at 10:30am. 

 

Can I hang signs in my booth?
Yes! you can hang signs in your booth and in your booth ONLY. We will not let exhibitors place signs in the foyer or in the aisles of the ballroom. You can not block the view you neighbors or replace the drape with your banner. 
For more info click here. 


You can also order banners through GES. Click Here for more information.

© the DIPLOMAT Show

1170 Kane Concourse, Suite #420, Bay Harbor Islands, 33154